Locksmiths Gold Coast
I contacted Gold Coast locksmith due to an inoperable door lock at a rental property. They called half an hour before the appointment to confirm and arrived on time. Daniel examined the lock, made sure it was functional and called me to confirm that everything was fine. Everything was done courteously, professionally and efficiently. I definitely recommend Gold Coast locksmith of Santa Barbara!
This review is LONG overdue and I don't leave bad reviews unless they're really bad. We lost our car keys while traveling. They call themselves a 24 hour locksmith but they wouldn't answer their 24 hour line. They quoted us one price to begin with and then doubled the price later on for a chipped car key. They told us the next morning that their "servers were down" and didn't know when they could help us. When we called to tell them that we found someone else, they said they already made the key and they'll be here in 30 minutes.. Then later 45.. Then we waited an hour and a half.. Then they called again and said 20 minutes. We're still waiting. STRANDED. Last time we got them on the phone had the nerve to ask us, "are you in a hurry?" Finally some kid shows up in his Uber driver car and spends a bunch of time trying to open the car and tells us that he can't get it open and that we still have to pay them for their time. After they just wasted a bunch of our time! We told the kid we aren't paying them and he put his boss on the phone with us, who was INCREDIBLY RUDE and arguing with me to get us to pay... for dragging us along and for a car they couldn't open. We ended up arranging a tow to the dealership who helped us instantly. I can't even believe this company has one good review, the way he treated us. Unbelievable!
After stupidly locking myself out when the rest of my roommates were out of town, I called my property management company (who was useless) and other nearby locksmiths (who didn't even answer the phone). Gold Coast was prompt, courteous, and able to take care of me in less than 20 minutes. Without going into too much detail, Daniel tried to find alternatives to a pricier method of getting me in, which showed that he cared about the service rather than just how much money he could get out of me. He was professional and very knowledgeable about locks. Though I would hope you don't, I highly recommend you call Gold Coast if you ever are in need of a locksmith.
Looking for replacement key to scooter / car is stressful enough. Spoke to rep over the phone for less than ten seconds and couldn't wait to get off the phone. Had zero customer service skills. Don't bother, plenty of other locksmiths in town. I don't maybe he was having a bad day but whoever runs that operation ought to have someone else work the phones.
Wonderful people, super quick. Great conversation will call if my stupid self locks myself out again!
Thank you Tyler and Daniel for your help the other morning! After calling multiple locksmiths, I was about to give up on all the extremely high prices I was told to get my door open. Tyler called me back and gave me tips on how to try opening the door myself, which I was surprised with since it showed he actually cared to save you money if you could do it yourself :) I ended up not being able to do it and was too worried I'd break the side of my door, and so Tyler had Daniel come over to help us out. Daniel was such a sweetheart and opened our door in a jiffy, thank you!
I got locked out of my home over Memorial Day Weekend and was happy to see that Gold Coast offers 24/7 service unlike other companies in town. My call was promptly answered and they sent a technician out right away who showed up at my door 10 minutes later. The technician worked quickly and payment was easy with the card. They handled a stressful situation for me in a timely and efficient manner. I highly recommend them if you're ever in need!
Scheduled an appointment with Gold Coast, they called 30 minutes prior to both confirm the appointment and let me know they were on their way. Josh did a great job. He completed the job of changing two locks and most importantly did it in a timely manner as I had to get to work. He cleaned up any items that needed to be collected and one would not know he had been there. Great job! Ricardo S.
I got locked out of my house on a Sunday and had no way of getting back in. I called gold Coast locksmiths and within minutes I received a call telling me they would be at my house shortly. Daniel arrived within 20 min and had my door open in no time. I highly recommend their service, they really know how to take care of their customers!!!
Quick and easy! Locked my keys in my trunks and process was quick Only took a quick amount of time to get here Veryyy professional Thank you!