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Once the locksmith came I lead him upstairs to my apartment and he attempted to open my door using my key and was also unsuccessful. He then used a long screwdriver and stuck it through the side of the door to try to budge it open and the door still would not open. Then he told me that I would need a new cyliner which would cost me $80 plust the $15 service fee. I thought it was a little pricy was was okay with it because I wanted to get in my apartment. The locksmith put the new cylinder in which did not work to open the door and he turned the key so hard to the left that he broke the key in the door. At this point he had already destroyed my cylinder hole so even if he put my old cylinder back in there would've been a hole below it. He got frustrated and called someone on the phone (maybe the company) and started to speak in another language. It seemed he was asking for advice.

So after his 1 hour long phone call and tugging and pushing at my door he began to attempt to get the new cylinder out. He had to drill to do this. At this point my door lock was already destroyed by the locksmith from all the drilling and pulling and tugging. So he turns to me and says "so here's the story i'm gonna have to install a new lock because i destroyed the old one and that's the only way you will get in". I was desperate to get in so I agreed to it. At this point my lock was damaged by the locksmith anyway. So next the locksmith proceeeded to drill a large hold with a drill that a circular thing at the end that made a large hold underneath my cylinder hole. Once the Locksmith made the hole he then was able to see the lock internally and used a screwdriver to turn the internal part of the lock and my door opened. The locksmith then put a new "Guard Security" Lock on my door with a cylinder included. He took my old cylinder with him and then asked me for my card. I assumed I was still paying about $100.00 then I he entered my card information on his cell phone and I was charged $793.

The breakdown of my charges at as follows; Open door $185.00, Mekanizem (the lock) $450, cylinder $80, service call $15, Tax $63 total charges $793.00. I feel that the locksmith took advantage of me because I was a woman alone late at night. When I researched the charges I realize the lock should only have costed me $55.00

Source: www.ripoffreport.com
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